Refunds are service credit. Never cash.
Value moves one way: deposit in, inference out. Anything we owe you comes back as credit on your key.
How value moves
- InYou depositCrypto or card, from $0.50 on Solana.
- HeldCredit on your keyNever expires.
- OutSpent on inferenceEvery request shows what it cost.
What protects you instead of a refund button
The ledger is double-entry and exportable, so you can check every one.
- Credits never expireSpend it in five years, at whatever credits then buy.
- Low minimumsDirect Solana from $0.50, other crypto rails from $5.
- Mistakes are corrected in creditOvercharges are credited back. A stream that dies before 50 output tokens is written off automatically.
- Credit refunds are real refundsDuplicate deposits and double top-ups are restored on request.
Sent the wrong thing?
Also shown on the deposit screen before you send.
- Credited without you doing anything.You sent USDC, but the wrong amountCredited anyway. Partial payments accumulate.Automatic
- We try. It depends on the token and chain, and takes days.You sent the wrong token to our addressReturned or credited at a conservative value, minus network fees.Days, on request
- We try. It depends on the token and chain, and takes days.You sent the right asset on the wrong chainRecovered only where we control the address on that chain.Days, on request
- No key we hold can move these funds.You sent to an address we don’t controlGone. No one, including us, can move those funds.No path
How a recovery works
- 01Open the lookupOn the pending deposit screen, choose “I sent it but don’t see it”.
- 02Paste the signatureIt names what arrived, where, and whether it is recoverable.
- 03Credit lands on your keyRecovered funds return as credit, minus network fees.
Cards and chargebacks
Card deposits follow the same rule.
A chargeback on a spent balance suspends the key it funded.
Email us before disputing.
That is the whole policy. Fees are on the pricing page.
Get a key — no account
Configure now; fund the key while the deposit confirms.